Privacy Policy

This Privacy Policy describes how Michael Ruiz Consulting L.L.C. ("we," "us," or "our") collects, uses, and shares information when you visit or interact with our website and when you communicate with us about our services.

By using this website, you agree to the practices described in this Privacy Policy.

We may collect the following categories of information:

• Contact information (such as your name, email address, phone number, and company) when you submit a form or contact us.
• Message content you send to us (such as inquiry details, project requirements, and attachments you provide).
• Website usage information (such as pages visited, approximate location, device/browser information, and interactions), collected via cookies or similar technologies, depending on your settings.

We use information to:

• Respond to inquiries and communicate with you.
• Provide, maintain, and improve our services and website.
• Schedule calls, send quotes/proposals, and manage client relationships.
• Send service-related updates and, where you have consented, send SMS/text messages as described on our SMS Terms & Opt-In page.
• Protect against fraud, misuse, and security incidents.

We do not sell your personal information. We may share information in the following situations:

• Service providers that help us operate the website and deliver services (for example, hosting, analytics, email, and SMS messaging providers). They are permitted to use information only to perform services for us.
• Legal and safety when required by law, to respond to lawful requests, or to protect the rights, property, and safety of us or others.
• Business transfers in connection with a merger, acquisition, financing, or sale of assets (information may be transferred as part of that transaction).

We may use cookies and similar technologies to operate the site and understand how visitors use it. You can control cookies through your browser settings; blocking some cookies may impact site functionality.

We retain information for as long as needed to respond to requests, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

• Email: you can request that we stop contacting you by emailing us.
• SMS: you can opt out any time by replying STOP to a text message (see SMS Terms & Opt-In).
• Cookies: adjust cookie settings in your browser.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you have questions about this Privacy Policy or our data practices, contact us:

• Email: info@michaelruiz.consulting
• Phone: (254) 300-1221